Welcome to KIMI CRUSH LIMITED! We're thrilled to have you on board with our exciting casual gaming services. This Privacy Policy is designed to give you a clear understanding of how we handle your personal data throughout your gaming journey with us. It's important that you read and understand this policy before using our services. By accessing or using our services, you're indicating your acceptance of the practices described in this policy.
I. Data We Gather
At KIMI CRUSH LIMITED, our goal is to offer you an immersive and customized gaming experience. To make this happen, we collect different types of information during your interaction with our games. This data collection helps us enhance our services, improve the quality of our games, and tailor the gaming experience to your unique preferences. The data we collect includes personal information, game-specific data, automatically-generated technical details, and information from third-party sources in certain situations.
(I) Personal Information
When you sign up for an account, make in-game purchases, take part in special events, or reach out to our support team, we collect specific personal information. This information is key to identifying you accurately and managing your account effectively.
Collected Information: We might collect your name, email address, date of birth, gender, payment details (like credit card information or payment account numbers), and the username and password you create for our platform. If you choose to log in via third-party social media platforms such as Facebook or Google, depending on the permissions you give, we may access publicly available information from those platforms, like your profile picture, nickname, and friend list.
Reason for Collection: The personal information we gather is used to set up and maintain your gaming account. It allows us to offer you dedicated customer support, process in-game transactions smoothly, and send you important notifications, including game updates, security warnings, and event reminders. Additionally, this data helps us personalize your gaming experience by suggesting games or in-game items based on your age, gender, and past gaming activities. We're very serious about protecting your privacy and only collect the data that's necessary for providing and improving our services.
(II) Game-Specific Data
To constantly improve our services and make your gaming experience more personalized, we collect data about what you do while playing our games. Analyzing this data helps us understand how you interact with our games, so we can offer more relevant content and enhance the game mechanics.
Collected Information: This includes details like your game progress (such as completed levels and scores), how long you play, achievements you've unlocked, your interactions with other players (for example, chat messages, trading activities, and team-playing), and your purchase history. We also keep track of which game features you use most often, the challenges you attempt, and how you respond to in-game events.
Reason for Collection: Our aim is to provide you with personalized gaming content. For example, if you often play a particular game mode, we might suggest similar or more challenging modes. By looking at your performance, we can adjust the game's difficulty to keep it interesting and fun. This data also helps us monitor your progress and show you targeted ads or promotions. For instance, if you're having trouble with a level, we might offer you a helpful power-up item. Moreover, the data helps us improve the game's performance, fix any bugs, and make the overall experience better for everyone.
(III) Automatically-Generated Technical Details
As you use our services, we automatically collect some technical information through various technologies. This data is crucial for analyzing trends, keeping an eye on how our services are being used, and ensuring everything runs smoothly.
Collected Information: We collect your IP address, device identifiers (like the IMEI for mobile devices or the MAC address for network devices), the type of browser you use, details about your operating system (including the version and language settings), the language your browser is set to, your screen resolution, and information about your browsing activity (such as the pages you visit, how long you spend on each page, the links you click, and how often you take certain actions). We also record when you start and stop playing a game.
Reason for Collection: This data is mainly used for technical support. If you run into a problem while playing, we can use this information to figure out what's wrong and fix it. It helps make sure all our service functions work properly and allows us to spot potential issues early, like problems with the server or device compatibility issues. We also use this data to make our website and games perform better. For example, if many players on a specific device experience lag, we'll focus on optimizing the game for that device. Additionally, understanding player habits through this data is useful for improving our marketing strategies and detecting security threats.
(IV) Third-Party Information
Our services may be integrated with third-party platforms, such as payment gateways, social media networks, analytics providers, and advertising partners. These third parties collect additional information from you according to their own privacy policies.
Reason for Integration: Connecting with social media platforms makes it easy for you to share your gaming achievements, adding a social element to your gaming experience. Third-party analytics providers help us gain a deeper understanding of how you interact with our games, which enables us to improve our services. Advertising partners assist in showing you relevant ads. We carefully select and screen these partners to make sure they meet strict privacy and security standards. We have agreements in place to protect your information and ensure that the data is only used for the specific purposes we've agreed on.
II. How We Use Your Data
The information we collect is mainly used to enhance your gaming experience, customize content to match your interests, and ensure you have access to the latest features and updates. Additionally, your data helps us keep the games secure, display relevant ads, and comply with legal requirements.
(I) Service Provision and Enhancement
Your personal information and game data are fundamental to providing you with a personalized gaming experience.
Processing Method: We use this data to customize the game content just for you. For example, if you're into a particular genre of games, we'll recommend new games or content within that genre. We also suggest in-game items that fit your playing style. To optimize the performance of our games, we analyze the usage data. If a certain part of the game causes problems for a lot of players, we'll focus on improving that area.
Benefits for You: By tailoring the game to your preferences, we create a more enjoyable, responsive, and engaging gaming environment. You'll encounter content that you'll love, making your gaming experience more rewarding. The games will run more smoothly, with fewer technical glitches. You'll also get to enjoy new features and improvements based on our analysis of the usage data.
(II) Advertising and Marketing
Your data allows us to show you ads and promotions that are relevant to your interests, both inside and outside the games.
Processing Method: Using advanced analytics and algorithms, we analyze your personal information, game data, and browsing history to understand your interests. Based on this understanding, we display targeted ads and promotional content.
Benefits for You: You'll receive customized offers and ads that match your gaming style and preferences. This makes the gaming experience more interesting and helps you discover new games and content that you might really like. You can choose to opt out of personalized ads through the in-game settings or by using the unsubscribe links in promotional emails.
(III) Game Security
To keep the gaming environment fair and secure, we use the collected information for security monitoring and risk assessment.
Processing Method: We analyze game behavior data, login information, and device details to find any abnormal activities. Our security systems use machine-learning algorithms to detect patterns that might indicate cheating or unauthorized access.
Benefits for You: This helps protect your account from being accessed without permission and ensures a fair and secure gaming environment for everyone. Your personal information and game progress are better protected, which is good for the overall health of the gaming community.
(IV) Legal Compliance
We use your information in line with applicable laws and regulations to make sure our business operations are legal.
Processing Method: We make sure that all our data collection and processing activities follow relevant data protection laws. This includes getting your consent when it's required and implementing appropriate security measures.
Benefits for You: You can use our services with confidence, knowing that your information is being handled legally and responsibly.
III. Data Storage and Protection
We're committed to storing your data safely and protecting it from unauthorized access, loss, or misuse.
(I) Data Storage
Your personal information and game data are stored on secure servers that are protected by industry-standard encryption protocols and strict access controls.
Storage Location: Our data is stored in secure data centers located in multiple regions. These data centers are equipped with the latest physical and digital security measures.
(II) Data Retention
We keep your personal data for as long as it's needed to achieve the purposes described in this Privacy Policy or as required by law. Usually, we retain data for 3-5 years.
Deletion Method: If you want to delete your personal data, you can contact our customer support team. We'll verify your identity before processing your request.
(III) Data Security
We use strong encryption, firewalls, and conduct regular security audits to protect your data. However, it's important to note that no system can be completely secure. So, we encourage you to take steps to protect your own data as well.
(IV) Legal Compliance and Security
We may share your data when required by law or to protect our legitimate rights and interests.
IV. Your Rights Regarding Your Data
You have several rights when it comes to your personal data, including the right to access, update, delete, or restrict the processing of your data.
(I) Access and Update
You can view and correct your personal details either through the in-game account settings or by contacting our customer support team.
(II) Account Deletion
You have the option to delete your account. But please be aware that if you do this, you'll lose all your game progress and purchased content.
(III) Data Portability and Correction
You can ask for a copy of your personal data or correct any inaccurate information.
(IV) Restriction of Data Processing
Under certain circumstances, you can request that we limit the processing of your data.
(V) Objection to Data Processing
You can object to our processing of your data if you have legitimate reasons.
V. Information Sharing and Disclosure
We don't sell your personal data to third parties. However, we may share it with service providers, advertisers, or in the event of a business transfer.
(I) Sharing with Third Parties
We share data with payment processors, customer support providers, and analytics firms to improve our services.
(II) Third-Party Advertising
We share non-personal data with advertisers to show you targeted ads.
(III) Business Transfers
In case of a merger or acquisition, your data may be transferred as part of the business deal.
VI. Protecting Children's Privacy
Our services are not intended for children under 13 years old, and we do not knowingly collect their personal information.
VII. Cookies and Tracking Technologies
We use cookies to enhance your experience, analyze how our services are used, and personalize the content. You can manage your cookie preferences through your browser settings.
VIII. Policy Updates
We may update this Privacy Policy from time to time. If there are significant changes, we'll make sure to notify you.
IX. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, feel free to contact us at:
Email: [email protected]
Address: 3739 BALBOA ST. #1163 SAN FRANCISCO, CA 94121
We're dedicated to addressing your privacy-related concerns promptly and ensuring that you have a secure and enjoyable gaming experience.