Faqs

Check your network or try downloading from another app store.
Some models require 25-30GB of free storage. Low-end devices may experience lag.
If you participated in beta testing, uninstall the old client before installing the latest version.
Try restarting the game, clearing cache, or switching networks.
Check your local network or switch between 4G/WiFi. Server maintenance will be announced in advance.
Manually select a server node or use in-game acceleration tools (if available).
Logging into multiple accounts on the same device may trigger security detection.