About
General Questions
You will find answers to about our various Game work and Game's service and more. Please feel
free to contact us if you don't get your question's answer in below.
free to contact us if you don't get your question's answer in below.
Casual games are those that are easy to play, have simple rules, and are suitable for players of all ages. They usually do not require long learning or complex operating skills, and can be quickly started and ended at any time and anywhere.
We offer a variety of casual games, including but not limited to puzzle, strategy, adventure, simulation management, etc. Players who like to have fun or challenge their intelligence can find a game that suits them.
Our game design takes into account a wide audience, from children to adults, everyone can find a game that suits them. We pay special attention to providing a safe and healthy content environment to ensure that players of all ages can play happily.
When cheating or other violations are found in the game, you can submit a report through the game's built-in reporting system. We will carefully review each report and take appropriate measures.
Some games offer optional paid items, mainly for the purchase of virtual currency, decorations or other convenient props to enhance the gaming experience. But please note that all core gameplay and progress are available through free games, and players are not forced to spend money.
If you encounter any problems in the game, please first check whether your device meets the minimum system requirements. If the problem persists, you can visit our official website or contact the customer service team, and we will provide you with a solution as soon as possible.
We strictly abide by relevant laws and regulations, use advanced encryption technology and strict privacy policies to protect users' personal information. Personal data will never be disclosed to third parties without the user's consent.
Yes, we are committed to continuously improving existing games and regularly release updated versions to add new levels, characters, props and other elements. In addition, game balance and performance optimization will be adjusted based on player feedback.
Information
Frequently Asked Questions
You will find answers to about our various Game work and Game's service and more. Please feel
free to contact us if you don't get your question's answer in below.
free to contact us if you don't get your question's answer in below.
Try closing unnecessary background applications, restarting your device, or updating to the latest version of the game client. If the problem persists, please contact technical support for further help.
If you have any questions or need help, you can contact us via email, online customer service platform or social media channels. Our customer service team will do their best to provide you with timely and effective service.
For games that support cloud saves, you can sync your progress between different devices. Just log in with the same account to continue the unfinished game process, whether on your phone, tablet or computer.
According to the regulations of each app store, virtual items are generally not refundable once purchased. However, in special cases, you can apply to us to evaluate whether you meet the refund conditions.
